Domestic Range Firearms Return Policy

At Domestic Range Firearms, we strive to provide you with the best products and customer service. If you are not completely satisfied with your purchase, we offer a straightforward 14-day return policy to ensure your satisfaction. Please review the following guidelines for returns:

Eligibility for Returns:

1. Unused and Unaltered: The item must be unused, in its original condition, and free from any modifications or alterations.
2. Within the Timeframe: Returns must be initiated within 14 days from the date of delivery.
3. Proof of Purchase: A valid proof of purchase, such as the order confirmation or receipt, is required for all returns.
4. Non-Returnable Items: Some items, such as ammunition, may not be eligible for return due to legal restrictions. Please contact our customer support for further assistance.

Return Process:

1. Contact Customer Support: To initiate a return, please contact our customer support within the designated timeframe. Provide your order details and reason for the return.
2. Return Authorization: Our customer support team will provide you with a Return Authorization (RA) number and instructions on how to proceed.
3. Secure Packaging: Pack the item securely in its original packaging, including all accessories and documentation. Ensure that the RA number is clearly visible on the package.
4. Shipping: You are responsible for the return shipping costs unless the return is due to an error on our part. We recommend using a trackable shipping method to ensure the safe return of the item.
5. Inspection and Refund: Once we receive the returned item, our team will inspect it to ensure it meets the return eligibility criteria. If approved, a refund will be issued to the original payment method within 30 days.

Exchanges:

We currently do not offer direct exchanges. If you wish to exchange an item, you can follow the return process outlined above and place a new order for the desired item.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact our customer support immediately. We will provide instructions for returning the item and arrange for a replacement or refund.

Contact Us:

If you have any questions or need further assistance regarding our return policy, please contact our customer support team on the contact us page.

---